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August 25, 2006

State Farm Whistleblowers say Company Committed Fraud

Two adjusters have come forward saying State Farm covered-up engineering reports which would have exposed the company to coverage for damage caused by hurricane Katrina. This post is quite an eye-opener!

August 17, 2006

Is Time Running Out for Merck?

A Federal Jury in New Orleans has ruled against Merck as the maker of Vioxx and ordered the company to pay $51 million to a retired FBI agent who suffered a heart attack after taking the drug. This post on the Wall Street Journal law blog raises the question of whether the passage of time favors Plaintiffs in mass tort litigation. I tend to agree with Texas trial lawyer, Mark Lanier, who is of the opinion that the passage of time helps develop information that erodes the base defense for companies like Merck.

August 09, 2006

A Word About Customer Service

It is becoming increasingly rare to find good customer service these days. One of my pet peeves is store clerks who complete a transaction without acknowledging the customer or saying "Thank You." Maybe I am observant of customer service since my profession is highly centered upon service as well. Several years ago I attempted to return an item to Target. The return was a huge hassle and unfair and basically resulted in my personal boycott of that store. By contrast, I recently returned an item to the local Bass Pro Shop. Even without a receipt, the customer service rep easily handled the transaction and gave me every option from exchange; return of my money to store credit toward a different item.
Needless to say, Bass Pro has earned my loyalty.

AWW for Multiple Jobs?

The MS Court of Appeals recently addressed the issue of calculating the average weekly wage (AWW) for a worker injured on the job and who also works an additional part-time position for the same employer. This claim involved an employee of a school who worked full time as an administrator and part time as a dorm supervisor on an "as needed" basis. The MWCC ruled that AWW may only be calculated using the wages from the job the worker is engaged at the time of injury.The Court of Appeals reversed the MWCC and held that all income from the same employer must be considered when calculating the AWW. This can be quite substantial in certain whole body claims.

August 07, 2006

Wanderlust

Lately I have had a bad case of Wanderlust. I think a great deal of my search is caused by the current steamy heat wave crossing Mississippi. Another aspect is the City of Jackson's inability to deal with crime and a shrinking tax base. Generally when I get a case of Wanderlust I call up my good friend Patrick Moore who lives in Covington, LA. He is quite "worldly" and has lived/visited many places in the US. Patrick made a comment that I find true.....basically, it is hard to find Southernisms (food, hospitality, humor and overall joy of life) in locales not visited by high heat and humidity. This has me thinking.....and basically cooled my wanderlust for the time being.

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