It is becoming increasingly rare to find good customer service these days. One of my pet peeves is store clerks who complete a transaction without acknowledging the customer or saying "Thank You." Maybe I am observant of customer service since my profession is highly centered upon service as well. Several years ago I attempted to return an item to Target. The return was a huge hassle and unfair and basically resulted in my personal boycott of that store. By contrast, I recently returned an item to the local Bass Pro Shop. Even without a receipt, the customer service rep easily handled the transaction and gave me every option from exchange; return of my money to store credit toward a different item.
Needless to say, Bass Pro has earned my loyalty.
Thank you so much for the link and info! Also these flowers are making me get in the mood for Spring! Thanks for sharing!
Posted by: Book stores club | November 18, 2011 at 12:18 AM